Terms of Service

Welcome to MoryaWear. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.

By accessing our website or placing an order, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. About Our Store

MoryaWear is an Indian e-commerce business offering Ganpati-inspired and festival-themed apparel and related products through our online store.

We reserve the right to update these Terms from time to time. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

2. Account Terms

You may be required to provide certain information to create an account or place an order.

You agree to:

• Provide accurate and current information.
• Keep your account and login credentials secure.
• Not share your account credentials with unauthorized persons.
• Notify us if you believe your account has been accessed without authorization.
• Be responsible for activities carried out through your account.

We reserve the right to suspend or terminate accounts where we reasonably believe there has been misuse, fraud, unauthorized activity, or violation of these Terms.

You must be legally capable of entering into a binding contract under applicable Indian law to purchase products from our store.

3. Products and Product Descriptions

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, measurements, and other product information displayed on our website are accurate.

However:

• Actual colors may vary depending on your device or screen settings.
• Minor variations may occur between product images and physical products.
• Measurements and specifications may have reasonable manufacturing tolerances.
• Product availability may change without notice.

We reserve the right to modify product descriptions, specifications, designs, pricing, and availability at any time.

4. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, shipping charges, or other fees will be displayed during the checkout process where applicable.

We may accept payment methods offered through our available payment providers, which may include:

• Credit/debit cards
• UPI
• Net banking
• Digital wallets
• Other payment methods made available at checkout

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We reserve the right to correct pricing errors or inaccuracies. If an incorrect price is displayed due to a technical or human error, we may cancel the affected order and provide a refund of any amount already paid.

5. Order Placement and Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation email or message. An order confirmation does not necessarily mean that we have accepted the order.

We reserve the right to accept, reject, limit, or cancel an order for reasons including:

• Product availability
• Pricing or listing errors
• Suspected fraudulent activity
• Incorrect customer information
• Shipping restrictions
• Technical errors
• Unusual or excessive quantities
• Violation of these Terms

If we cancel an order after payment has been received, we will process an appropriate refund to the original payment method or through another reasonable method.

6. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timeframe displayed on our website or communicated after purchase.

Delivery times may vary depending on:

• Delivery location
• Courier availability
• Product availability
• Weather conditions
• Public holidays
• Festivals and peak shopping periods
• Unforeseen logistical delays

Once an order has been handed over to the shipping carrier, delivery may be subject to the carrier's processes and timelines.

Please ensure that your shipping address, phone number, and other delivery details are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

If a package is returned because of an incorrect address, refusal to accept delivery, or repeated failed delivery attempts, additional shipping charges may apply before we resend the order.

7. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to our [RETURN & REFUND POLICY LINK].

Before returning a product, please review the applicable policy and follow the required procedure.

Depending on the circumstances, we may require:

• Order number
• Proof of purchase
• Photographs or videos of damaged/incorrect products
• Product packaging
• Other information reasonably necessary to process the request

Products may need to meet applicable eligibility conditions, such as being unused, unworn, unwashed, and returned with original tags or packaging.

Certain products may be non-returnable or non-refundable where permitted by applicable law and our stated Return & Refund Policy.

Where a refund is approved, the timing of the refund may depend on the payment provider or financial institution.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded under applicable Indian law.

8. Damaged, Defective or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us at [EMAIL ADDRESS] within [NUMBER] days of delivery.

We may ask you to provide photographs, videos, packaging information, or other evidence to help us investigate the issue.

Where the claim is verified and eligible under our policies and applicable law, we may offer an appropriate remedy, which may include replacement, exchange, repair, or refund.

9. Prohibited Uses

You agree not to use our website or services to:

• Violate any applicable law or regulation.
• Commit fraud or facilitate fraudulent transactions.
• Provide false or misleading information.
• Attempt to gain unauthorized access to our systems.
• Interfere with the operation or security of our website.
• Introduce viruses, malware, or other harmful code.
• Scrape, copy, reproduce, or commercially exploit website content without authorization.
• Infringe our intellectual property rights or the rights of others.
• Use our products or website for unlawful purposes.
• Engage in activities that could damage our business, website, customers, or reputation.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

10. Intellectual Property

Unless otherwise stated, the content on our website—including our brand name, logo, product designs, photographs, graphics, text, illustrations, and other materials—is owned by or licensed to [STORE NAME].

You may not reproduce, distribute, modify, sell, publish, or commercially exploit our content without our prior written permission.

MoryaWear and associated branding may be protected by applicable intellectual-property laws.

11. Third-Party Services and Links

Our website may use third-party services, including payment processors, shipping providers, analytics services, advertising platforms, and other technology providers.

We may also provide links to third-party websites.

We are not responsible for the content, availability, security, privacy practices, or terms of third-party services or websites. Your use of third-party services may be subject to their own terms and policies.

12. Disclaimer

To the maximum extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that:

• The website will always be available or uninterrupted.
• The website will always be free from errors.
• Every product will always be available.
• Website information will always be completely accurate or current.

Nothing in these Terms excludes or limits warranties, guarantees, or consumer rights that cannot legally be excluded under applicable Indian law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, [STORE NAME], its owners, employees, representatives, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of our website or products.

Where permitted by law, our total liability arising from a particular purchase will not exceed the amount actually paid by you for the product giving rise to the claim.

This limitation does not apply to liability that cannot legally be limited or excluded under applicable Indian law, including where applicable liability arising from fraud, willful misconduct, or other circumstances for which limitation is prohibited by law.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless [STORE NAME], its owners, employees, representatives, and service providers from claims, losses, liabilities, damages, and expenses arising from:

• Your violation of these Terms.
• Your unlawful use of our website or services.
• Your infringement of another person's rights.
• Your misuse of our products or website.

15. Governing Law and Indian Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer-protection laws and any mandatory jurisdiction requirements, disputes arising from these Terms or your use of our website shall be subject to the jurisdiction of the courts located in [CITY, STATE], India.

Nothing in this section prevents a consumer from exercising any statutory rights or remedies available under applicable Indian consumer-protection law.

16. Consumer Protection

We are committed to complying with applicable Indian consumer-protection and e-commerce requirements.

Nothing in these Terms is intended to:

• Remove statutory consumer rights.
• Prevent you from exercising rights available under applicable law.
• Restrict remedies that cannot legally be restricted.

Where applicable, disputes or complaints may also be addressed through mechanisms available under Indian consumer-protection laws.

17. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, products, services, or legal requirements.

The revised Terms will be posted on this page with an updated “Last Updated” date.

Your continued use of our website following publication of changes constitutes acceptance of the revised Terms to the extent permitted by applicable law.