Privacy Policy

Our store operates in India and may be subject to applicable Indian privacy and data-protection laws, including the Digital Personal Data Protection Act, 2023, along with other applicable laws and regulations.

By using our website or purchasing our products, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you browse our website, create an account, place an order, contact us, or otherwise interact with our services.

Personal Information

Depending on how you interact with our store, we may collect:

Full name
Email address
Mobile/telephone number
Billing and shipping address
PIN/ZIP code
Order and purchase details
Payment-related information necessary to process your transaction
Account login information, if you create an account
Information you provide when contacting customer support
Reviews, feedback, or other content you voluntarily submit

We generally do not store complete payment-card information on our own servers. Payments may be processed by third-party payment providers, which handle payment information according to their own privacy policies and security practices.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages viewed and interactions with the website
Referring website or source
Approximate location derived from technical information
Date and time of visits
Website performance and diagnostic information

2. How We Use Your Information

We may use your personal information for purposes including:

Processing Orders

Processing and fulfilling purchases
Confirming orders
Arranging shipping and delivery
Processing returns, refunds, cancellations, and exchanges
Sending order and delivery updates

Customer Service

We may use your information to:

Respond to questions and requests
Resolve complaints or issues
Provide after-sales support
Communicate with you regarding your orders

Improving Our Store

We may use information to:

Understand how customers use our website
Improve our products and services
Improve website functionality and user experience
Detect technical problems
Analyze purchasing and browsing trends

Marketing

Where permitted by applicable law and where appropriate consent has been obtained, we may send promotional communications about:

New products
Ganpati collections
Special offers
Discounts
Events or campaigns

You can opt out of marketing communications at any time by following the unsubscribe instructions in the communication or contacting us.

Legal and Security Purposes

We may process information when necessary to:

Prevent fraud and unauthorized transactions
Protect our website and customers
Enforce our terms and policies
Comply with applicable legal obligations
Respond to lawful requests from authorities

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide and improve our services.

Cookies are small files stored on your device that help websites remember information about your visit.

We may use cookies for purposes such as:

Keeping products in your shopping cart
Remembering preferences
Maintaining login sessions
Understanding website traffic
Measuring website performance
Improving website functionality
Personalizing certain content or advertising

Some cookies may be placed by third-party service providers that help us operate our website or analyze its performance.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website, including shopping-cart or checkout features.

4. Third-Party Services

We may work with third-party companies and service providers to operate our business.

These may include:

Shopify — website hosting and e-commerce infrastructure
Payment gateways and payment processors
Shipping and logistics providers
Website analytics providers
Marketing and advertising platforms
Customer-support services
Email and communication providers
Fraud-prevention and security services

These providers may process certain information on our behalf or directly in accordance with their own privacy policies.

We encourage you to review the privacy policies of relevant third-party providers before using their services.

We do not sell your personal information merely for the purpose of selling personal information to third parties.

5. Sharing Your Information

We may share personal information when reasonably necessary to operate our business, including with:

Payment processors to complete transactions
Delivery and logistics partners to deliver your orders
Technology and hosting providers
Customer-support providers
Analytics and marketing service providers
Professional advisers such as accountants, lawyers, or auditors
Government authorities or law-enforcement agencies when required by applicable law

We take reasonable steps to ensure that third parties handling personal information provide appropriate safeguards.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include:

Secure website connections
Access controls
Restricted access to customer information
Security monitoring
Use of reputable payment and technology providers
Appropriate internal procedures for handling personal information

However, no method of transmission or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Fulfilling orders
Providing customer support
Maintaining business and transaction records
Resolving disputes
Preventing fraud
Meeting legal, accounting, tax, or regulatory requirements

When information is no longer reasonably required, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements.

8. Your Privacy Rights

Subject to applicable Indian law, you may have rights regarding your personal information, including the right to:

Request information about the personal data we process about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Raise a complaint or grievance regarding our processing of your personal information

Some requests may be subject to legal or contractual limitations.

To exercise your rights, contact us using the details provided below. We may need to verify your identity before processing certain requests to help protect your information.

9. Children's Privacy

Our website is intended for general consumers and is not knowingly directed toward children who are not legally permitted to use online shopping services.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us at moryawear@gmail.com.

10. International Data Transfers

Some of our service providers may process or store information outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and appropriate safeguards.